Services
Throughout many years of experience in the field of user support, installation and maintenance of computer systems, I have accumulated and continue to accumulate a considerable amount of knowledge that allows me to deal with the vast majority of situations that you may encounter with computers and IT networks.
This knowledge is provided to you through the services I offer at home.
These services are centered around three major double themes:
- Assistance and troubleshooting
- Installation and maintenance
- Advice and training
Assistance
& Troubleshooting
Having trouble with your computer, your Wifi network or having difficulty to accomplish what you desire? I am here to help you.
Installation
& Maintenance
A new computer? Your PC is not up-to-date anymore? Opt for a good start and avoid future problems.
Advice
& Training
You are not fully getting what is happening and you wish to understand with a clear and simple explanation? Or you are looking for advice to dodge traps on internet?
Examples of services
Assistance and troubleshooting
- Help to set up your company's remote working on your home computer.
- An error message appears regularly.
- Problems accessing your emails.
- The Wifi doesn't work well.
- You're not sure about the security of an Internet transaction and would like another point of view.
- The computer no longer starts.
Installation and maintenance
- You have a new PC to install.
- You would like to refresh your computer, update it, clean out what is no longer needed.
- Need to back up important data?
- Delete your data properly before reselling or disposing of it.
- Setting up a new router or Internet access (excluding electrician work).
Advice and training
- Best practices for Internet browsing.
- Spotting fraudulent e-mails.
- Recommendations for your home network (Wifi, cables).
- Carefully choosing and storing your passwords.
- You want to understand how different areas of IT work in a nutshell.
Plateforms
The main platforms I work on are Microsoft Windows and Apple Mac OS.
I also have a very good knowledge of iPhones/iPads (iOS) and solid bases on Android as well as Linux systems (mainly Ubuntu and Debian).